Returns & Exchanges

At sumptuousfurniture.com, your satisfaction is our priority. We understand that sometimes a purchase might not be exactly what you envisioned. To ensure a smooth experience, we offer clear guidelines for returns and exchanges.

Returns

If you are not completely satisfied with your order, you may return most items within 30 days of delivery. To qualify for a return, items must be in their original condition and packaging. Please note that certain custom or special-order items may not be eligible for return.

To initiate a return, please visit sumptuousfurniture.com and complete the return request form. Once your request is reviewed, instructions for returning your items will be provided.

Exchanges

We gladly offer exchanges for items of the same value. If you wish to exchange an item, please submit an exchange request at sumptuousfurniture.com. We will guide you through the process to ensure your replacement item is shipped promptly.

Refunds

Refunds will be issued to the original payment method after the returned items have been received and inspected. Please allow 5–10 business days for the refund to appear on your account. Shipping fees are non-refundable, except in cases of defective or incorrect items.

Damaged or Defective Items

We carefully inspect all items before shipping, but occasionally, damages may occur during transit. If you receive a damaged or defective item, please report it within 7 days of delivery through sumptuousfurniture.com. We will arrange for a replacement or repair as quickly as possible.

Important Notes

• Keep all original packaging until your return or exchange is completed.
• Some items may require professional assembly; returns on assembled items may be subject to additional inspection.
• sumptuousfurniture.com reserves the right to deny returns or exchanges that do not meet our policy guidelines.

For detailed instructions and the latest updates on returns and exchanges, please visit sumptuousfurniture.com.